Eugene's Picture

Eugene's Picture
Niagara Falls in winter

Sunday, February 21, 2016

How to restrict station to forward calls to PSTN trunks in Avaya CS1000




How to Open trace in Avaya CS1000 Linux Server


Login to a CS1K Linux base element (the UCM) with either admin or admin2.

Use pcap config to set options such as ELAN or TLAN (default) monitoring, and the capture file size.

  • Monitor the ELAN to debug VGMC/MGC/Signaling Server to Call Server or VGMC/MGC/Signaling Server to EM problems.
  • Monitor the TLAN (or the LAN with the IP Phone) to debug TPS to IP Phone problems and voice Gateway-related issues.

Unharden nettools, and start packet capture:

[admin@ss0 ~]$ harden nettools on
You are trying to set Hardening policy 'network tools' in less secure state.
Do you want to proceed? (Y/N) [Y]? y
Network tools are enabled.
[admin@ss0 ~]$ pcap start
Starting PCAP:
       PCAP is stopped
       Configuration file validated                        [PASSED]
       PCAP is starting
PCAP successfully started                                  [  OK  ]
Running as user "root" and group "root". This could be dangerous.
Capturing on eth1

While running, all network traffic will be stored in a capture file.
When ready, stop the capture, and harden nettools again:

[admin@ss0 ~]$ pcap stop
Stopping PCAP:
       pcap is stopping                                    [  OK  ]
58 packets captured
PCAP successfully stopped                                  [  OK  ]
[admin@ss0 ~]$ harden nettools off
Network tools are disabled.
Download the capture file from: /var/opt/nortel/dfoTools/pcap (via SFTP), and open it in Wireshark. I use Transmit, a popular Mac OS X FTP/SFTP client, or WinSCP on Windows to do this. Note that capture files cannot be retrieved while PCAP is running.